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Europe Home Security 2018 CCTV Service Fees:

Call out

No Charge *

Fixed price quotes available on request

No Charge

Engineer per hour (minimum 1 hour and then 15 minute increments)

£50-£75 **

Engineer day rate

£300 / day

Engineer day rate (customer loyalty rate)

£250 / day **

Fixed price labour ONLY charges:

Camera, cable installation and/or adjustment


DVR Replacement and set-up


Monitor and bracket Installation


Internet remote access set-up / connection


Crime investigation, data extraction and /or Police Liaison


Preventative maintenance checks – recommended annually, systems supplied & installed ONLY

10% of invoice value

Bronze Warranty extension – recommended following annual checks

10% of invoice value

Silver Warranty extension – recommended following annual checks

20% of invoice value

Gold Warranty extension – recommended following annual checks

30% of invoice value

* No call out charge is subject to quotes within a 50 mile radius of our office and includes advisory/quotes only

*All no-shows will be charged at the appropriate engineer per hour rate

**Hourly Charges are dictated by distance from our office and customer status:

50 Miles or less £45/hour, 100 Miles or less £50/hour, 150 Miles or less £60 /hour, over 150 Miles or Inside the M25 £75/hour

**All customers that have equipment supplied and installed by Europe Home Security are charged a customer loyalty rate of £45 / hour

Geographical Areas covered: We cover homes and business customers in South Wales and the South of England


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Europe Home Security Limited


Europe Home Security Limited

Unit 16 Leeway Industrial Estate, NEWPORT, GWENT, NP19 4SL , UNITED KINGDOM Tel: 01633 535 535 Fax: 01633 540 535