Frequently Asked Questions?
Try our FAQ search!
- How do I purchase CCTV products directly from you?
- How do I place an installation order?
- Where can I find a product not listed?
- Where can I get product support?
- Why doesn't Europe Home Security have a retail shop?
- Who is owner of Europe Home Security Limited?
- What is philosophy of Europe Home Security Limited?
- How long will it take before we can get an installation completed?
How do I purchase CTV products directly from you?
We do not sell our products directly to the public. All of our products are trade only and we can ONLY supply these products when they are installed by our qualified engineers. We may occasionally sell end of line or ex-demo products via well known auction sites. Alternatively, for larger export or volume purchases please see our sitemap.
How do I place an installation order?
If you would like to place an order for a home or business installation then please visit our NEW online quote page or call 03333 448 488. Alternatively, for commercial installations we suggest that you contact us directly to arrange a survey. Once the survey is complete we will produce a proposal and project plan. Our normal process is:
- Initial Consultation
- System design
- System implementation and project planning
Where can I find a product that is not listed?
We are able to offer security products that are not listed on the website. However, please check the brands section of the website - the products we can offer will ONLY be products supplied by our partners in the brands section of the website.
Where can I get product support?
We are able to offer product support subject to the type of installation and service agreement we have with yourselves. In the first instance contact us directly and we can advise you OR please visit our service pages for further details. We will shortly be offering an online customer support page and recommend that you check the service page for any updates.
Why doesn't Europe Home Security have a retail shop?
Currently, the vast majority of our work is conducted at the clients home or business. In the event that a customer requires further information then please feel free to contact us and we will forward any additional information required.
Who is the owner of Europe Home Security Limited?
Europe Home Security Limited is a private limited company owned by the shareholders and formed in 2006.
What is philosophy of Europe Home Security Limited?
Fast, friendly and fair are our guiding principles. In a world where basic principles have become clouded with greed, we believe that by adopting the aforementioned basics we can endeavor to move forward together with our customers and suppliers.
How long will it take before we can get an installation completed?
For home CCTV Installations the time from order to installation is approximately 7 days - however, we will try and accommodate you if your requirement is urgent.